Austin Property Management Services & Pricing Guide

Most owners reviewing this page are comparing options. This is where you’ll see exactly how we protect your property and why results differ.

We provide clear, upfront communication so you understand exactly how your property is managed, how decisions are made, and how your investment is protected.

Most owners use a core set of services. Additional services only apply when needed and are always discussed and approved in advance.

Our focus is simple: protect your property, reduce risk, and improve long-term performance.

Backed by over a decade of experience managing single-family rental homes across Texas.

Recognized nationally for performance, including Top Gun and President’s Circle awards.

Essential Management (Core Plan)

For day-to-day management only

Designed for owners who want basic operations handled, but are comfortable with more variability, fewer protections, and potential unexpected costs.

What’s included in your Essential management plan:

  • 1.5x security deposit approach
  • Approved household animal damage protection (up to $1,000)
  • Up to 2 periodic property evaluations
  • Move-in / move-out evaluations
  • Maintenance coordination with 24/7 emergency response
  • Resident replacement guarantee: no additional leasing fee if a lease ends early (up to 3 months)
  • Leasing & marketing (professional photography + video)
  • Owner portal & reporting

This level already includes protections and processes that many property managers either charge extra for or do not offer at all.

This is the foundation of how we manage and protect your property, with systems designed to reduce risk and support long-term performance.

Situational Services (Only When Required)

These services apply only in specific situations and are always discussed in advance; they are not part of routine management.

  • Leasing service: typically 75% of one month’s rent
  • Lease renewal service: $250
  • Property setup and onboarding service: $375 (one-time, includes system setup, documentation, and preparation to protect your property from day one)
  • Eviction coordination (if required)
  • Utility coordination during vacancy

Maintenance is one of the most important parts of protecting your investment.

Poor maintenance decisions are one of the biggest drivers of unexpected costs and long-term property issues

Here’s how we handle it:

Maintenance & Property Care

All maintenance is handled with a balance of speed, cost control, and long-term property protection.

How maintenance is handled:

  • 24/7 maintenance hotline for residents
  • All requests are tracked and documented
  • We coordinate vendors and scheduling
  • You are notified and approve repairs above your agreed limit, no surprises

Our approach:

  • Focus on preventing issues through regular evaluations
  • Use trusted vendors for quality and consistency
  • Protect your property while controlling costs

Additional coordination (when applicable):

  • Major repair and project coordination (for larger or complex repairs)
  • Insurance-related repairs
  • Home warranty coordination (if a warranty is in place)

How major repairs are handled:

When a repair exceeds your approval threshold, we walk you through options, pricing, and next steps so you can make an informed decision.

Here’s a quick overview of how this process works in practice:

This process becomes even more streamlined with higher service levels that include additional protection and oversight.

For owners who want to reduce financial risk and avoid unexpected costs, additional protection and higher service levels are available.

Most property managers focus on collecting rent.
We focus on protecting your property and improving long-term performance.

Service Levels & Protection Options

We offer different service levels depending on how much protection, oversight, and performance you want for your investment.

Designed for owners who want more control, fewer surprises, and stronger long-term results.

  • Essential: Strong day-to-day management with built-in risk reduction
  • Peace of Mind: Additional financial protection and reduced exposure to unexpected costs
  • Priority: Maximum oversight, faster execution, and optimized long-term performance

Every owner’s situation is different — we’ll help you choose the right level for your property.

Peace of Mind Protection

Balanced protection, stability, and performance

⭐ Most owners choose this plan for predictable income and fewer surprises.

Our most recommended plan for owners who want predictable results, fewer surprises, and stronger long-term performance.

Protection Includes:

Income Protection

  • Loss of rent protection for common high-risk situations (lease breaks, eviction outcomes, tenant-related incidents, and more)
  • Resident replacement guarantee: no additional leasing fee if a lease ends early (up to 6 months)

Damage & Risk Protection

  • Malicious damage up to $35,000
  • Theft or damage up to $15,000
  • Approved household animal damage protection (up to $2,000)
  • Service and/or companion animal damage

Legal & Liability Protection

  • Eviction filing fee and defense costs up to $5,000
  • Resident replacement coverage up to 6 months
  • General Liability of $1,000,000 for 3rd party claims that happen on your property

This level is built for owners who want greater predictability, fewer surprises, and stronger downside protection.

⭐ Most owners choose this plan for long-term stability and protection.

Priority Service (Maximum Oversight & Performance)

Maximum oversight and long-term optimization

Ideal for owners who want maximum performance and are focused on optimizing returns over time.

What’s included at the Priority level:

  • Resident replacement guarantee: no additional leasing fee if a lease ends early (up to 12 months)
  • Priority handling of maintenance and communication
  • Active rent and pricing strategy using real-time market data (Blanket)
  • Performance reviews to optimize rent, renewals, and lease timing
  • Faster decision-making and vendor coordination to reduce vacancy and delays
  • Ongoing guidance on key decisions to improve long-term returns
  • Use of Wealth Optimizer to evaluate property performance and identify opportunities (1031 exchange, rent vs sell)
  • Use of Blanket for real-time rent analysis and pricing strategy
  • Ongoing rent and lease strategy adjustments to reduce vacancy and maximize income
  • Annual cash flow and performance review

This level is designed for owners who want to optimize their investment actively, not just maintain it.

If you want to reduce risk and maximize your rental performance, this is the next step.

Every property is different; we’ll walk you through exactly what applies to your situation.